Privacy Policy

Last updated: July 12, 2026

This Privacy Policy explains what information AVident ("we", "us") collects when you use our website, iOS application, and related services (the "Platform"), how we use it, and the choices you have.

1. Information we collect

Information you provide

• Account information — name, email address, password, role (e.g. pilot, instructor, owner), and optional profile details such as a photo, home airport, and bio.
• Pilot credentials — certificate numbers, ratings, endorsements, and medical certificate class and dates that you add to your profile. Instructor certificate numbers are checked against the FAA's public airmen registry to earn a verified badge.
• Listings and bookings — aircraft details (including FAA registration number), rental and lesson details, Hobbs meter photos, and messages between members.
• Verification documents — documents you upload to verify aircraft ownership, renter's insurance, or endorsements.
• Flight-training security information — if you are a student pilot who is not a U.S. citizen, federal law (the TSA Flight Training Security Program) requires eligibility screening before flight training. We collect your citizenship status, your TSA application ID, and a government-issued ID document you upload, and we record the determination TSA sends to the training provider. You apply to TSA directly; we do not transmit your documents to TSA.
• Support communications — messages you send to support@flyavident.com.

Information collected automatically

• Location — with your permission, the app uses your device's location to show nearby aircraft and members. Live location is used ephemerally for ranking and is not stored as a location history.
• Push notification tokens — if you enable notifications in the iOS app, we store the device token Apple assigns so we can deliver them. It is removed when you sign out or disable notifications.
• Usage and device data — log data such as IP address, device type, and app activity, used for security and to operate the service.

Payment information

Payments are processed by Stripe. Your full card number never touches AVident's servers; we receive only limited payment metadata (e.g. card brand, last four digits, and transaction status). Stripe's handling of your data is described in Stripe's own privacy policy.

2. How we use information

• To operate the marketplace: matching, bookings, messaging, payments, and payouts.
• To verify aircraft and instructor certificates against public FAA registry data and confirm insurance and endorsements, which protects members from fraud.
• To send service notifications (booking updates, messages, security alerts) by email and push notification.
• To moderate content, investigate reports, and keep the community safe.
• To comply with legal obligations, including document retention required by FAA regulations (e.g. endorsement records).

We do not sell your personal information.

3. How information is shared

• With other members — your profile, listings, and reviews are visible to other members as part of using a marketplace. Approximate distance (e.g. "12 nm away") may be shown instead of your exact location.
• With service providers — such as Stripe (payments), Apple (push notification delivery), our hosting providers, and email delivery services, only as needed to run the Platform. Members who receive payouts (owners, instructors, examiners) onboard directly with Stripe, and provide their payout and identity details to Stripe rather than to us.
• For legal reasons — if required by law, or to protect the rights, safety, and property of AVident and its members.

4. Data retention

We keep your information while your account is active. Some records are retained longer where required — for example, instructor endorsement records (3 years) and citizenship-verification records (5 years) per FAA/TSA requirements, and transaction records as required for tax and accounting purposes. When retention is no longer required, data is deleted or anonymized.

5. Your choices and rights

• You can review and update your profile information in the app.
• You can disable location access or push notifications in your device settings at any time.
• You can request a copy of your data or deletion of your account by emailing support@flyavident.com. We will honor deletion requests except where retention is legally required.

6. Security

We use industry-standard safeguards: passwords are stored hashed, traffic is encrypted with TLS, and access to production systems is restricted. No system is perfectly secure; please use a strong, unique password.

7. Children

The Platform is not directed to children under 18, and we do not knowingly collect information from them.

8. Changes to this policy

We may update this policy from time to time. We will post the updated policy here and update the "Last updated" date above.

9. Contact

Privacy questions or requests: support@flyavident.com.